FAQ

What are the different programs and services offered to help victims of crime and tragedy?

We provide a variety of programs and services designed to help people cope with crime and tragic circumstance:

• 24/7 Crisis Intervention at the request of Police
• Emotional Support
• Court Advocacy
• On-Scene Support
• Advocacy
• Referrals
• Safety Planning
• Victim Quick Response Program (V.Q.R.P.)
• Community Presentations

What can Victim Services do for me?

Victim Services can provide immediate emotional support and help connect you with appropriate local resources and referrals to help you with long-term coping.

Are donations tax deductible?

Yes! You can make a tax-deductible investment in Victim Services that will help fund the programs and services we provide to thousands of people each year. Visit our Donation page for more details.

Who donates to Victim Services?

A wide variety of corporations, associations and individuals donate to Victim Services of Middlesex-London.

Why should I donate to Victim Services of Middlesex-London?

Your donation helps provide 24-hour, 365-days- a-year crisis support to persons victimized by crime or tragic circumstance in London, Middlesex County, Chippewa of the Thames, Oneida Nations of the Thames and Munsee-Delaware Nation.

How do I become a volunteer for Victim Services of Middlesex-London?

Volunteers are a critical part of Victim Services. They help victims and their families heal during the immediate crisis. They also develop valuable skills in areas such as crisis intervention, court support, fundraising and more.

1. Is there a minimum age limit to volunteer?​​​​​​
   Yes. You need to be at least 18 years old to be a Volunteer.
2. Do I need an educational background to volunteer?
   No. All potential volunteers must submit an application and references. You will then be contacted for an interview. If after that interview, regardless of your background, you are a good fit for the organization and you feel comfortable moving ahead with the process, you will be eligible for the 40 hours of mandatory volunteer training.
3. Do I need a cell phone and car to volunteer?
   Yes. It is important that all volunteers have access to a car as you will be required to get to the scene of a crime to support a victim. We require a valid driver’s license and proof of insurance as well. Having a cell phone is important for communicating with your Team Leader and for your safety.
4. How does the "on-call" system work?
   If you are "on-call", this means that you are available during the time you signed up for on your shift. You do not have to sit in an office and wait for a call or report to the police station. You do need to be accessible by phone and be able to leave immediately.

Does Victim Services work for the police?

No. We are a not-for- profit organization with offices that are located within London Police Service as well as some of the OPP detachments. We have a partnership with our local police departments; however, we are an independent agency.